As a thought exercise, I was asked by a leading tech company to imagine a digital solution that allows diners to evaluate individual servers at restaurants. I conceived an MVP, Waitly, an experience that rewards diners [and servers] for rating their service.
THINGS I DID:
(A) Research (B) User-Flows (C) Wireframing / Iterative Design
OVERVIEW OF WAITLY
Waitly delivers solutions for the following users:
USER RESEARCH & COMPARABLE ANALYSES
Through the research, I was able to define a coherent product strategy with the following objectives in mind:
USER FLOWS + WIREFRAMES
For the waiters...
For the Diners...